information page
the correct fit:

shipping:

All orders ship via USPS mail.  If the item is in stock, we aim to ship it within 48 hours of receiving your order.  

If the item is one of our custom-made products or is not in stock , please allow 2-4 weeks for delivery. 

Continental US & Canada: 
A standard shipping rate of $3.15 is applied to orders $16 or less and $5.15 for orders from $16.01 to $100.  Shipping is FREE for orders over $100.00 (does not include taxes and shipping fees).
We also offer FREE local pick-up.

International Shipping:
The following additional fees apply
Australia, $8.00
Canada, no additional fee 
United Kingdom, $8.00
Don't see your home country listed?  Please do not hesitate to contact us and we will do our best to get our product to you.
Need expedited shipping?  Contact us for additional fees.

custom orders:
Allergy Apparel also offers custom shirts. Chose our custom shirt option from our store and leave customization in the “special instructions” box during check out. We aim to send you a proof within 48 hours of your request. Prompt delivery is very important to us so please review the proof as soon as possible to avoid any delays.  Contact us with additional questions.

engraving:
Key Components
There are four pieces of information that generally need to be engraved on a medical id alert bracelet: diagnosis or condition, allergies (if any), patient's name, and emergency contact.  There are also things that aren't needed, such as the patient's address (unless they have dementia) and social security number. 

Here is what we recommend you engrave on your tag.

First and Last Name
Allergies
Emergency Contact Number #1
Emergency Contact Number #2

Tips and Hints
	•	Be sure to indicate if you are on a medication or allergic to the medication.
	•	Unless you are listing several numbers for the same person you do not need to indicate that it is a cell or work number.
	•	The shorter the line, the larger the font will be on the tag.
	•	The tag will be easier to read if the lines are evenly spaced.
	•	When listing allergies say ?peanut allergy? instead of ?allergy to peanuts? because it takes up less space. 

Here are some examples: 

  
NUT ALLERGY
SEE REVERSE
SID SMITH
CARRIES EPIPEN
816-555-5555 MOM (H)
816-555-6666 MOM (C) 

ZOE SMITH
SEVERE ALLERGY
CARRIES EPI PEN
816-555-5555 MOM (H)
816-555-6666 MOM (C) 
  

ZAK SMITH
MULTIPLE SEVERE
FOOD ALLERGIES
FOR FULL LIST
SEE WALLET CARD 

If you have a question please don't hesitate to email us. We would be happy to help you with your engraving.

return policy:
Non-Custom Order Policy:
The non-custom items we sell are covered by a 100% money back satisfaction guarantee. If for any reason you are unsatisfied with your purchase, we kindly ask that you contact us within 7 days for a product refund or exchange.  Please include your order number and a detailed explanation of the problem. We apologize but we are unable to refund shipping expenses. 
Custom Order Policy:
Custom products ordered at Allergy Apparel are created for you.  Because they are custom made, returned goods cannot be resold and are donated.  We can not issue refunds on custom products. 
Promise: If we make a mistake, we will send you a replacement or refund your money. If you make a mistake with your order, email us and we will see what we can reasonable do to help you get the product that you want. Should a mistake arise, we kindly ask that you contact us within 7 days to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem.

wholesale opportunities:
If you are a retailer and are interested in carrying Allergy Apparel in your retail or online store, please email Theresa Marie with your contact information. 

Sponsorship/Donation requests:
Interested in Allergy Apparel sponsoring or contributing to your upcoming food allergy event?  Complete this application and email it at your earliest convenience.  We prefer a 60 day advance notice but will do our best to work with your time frame.  

who are zoe, zak, sid, and nancy?
You voted and we listened.... We wanted to name our skulls and give them even more life than they already have......You voted and we listened.  Our original skulls (as used in our logo) are Zoe and Zak.   
In 2010 we introduced Sid and Nancy, who are rock out their food allergy warnings with stars and hearts for eyes. 

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